Frequently Asked Questions
Find answers to common questions about our premium bird nests, shipping, and certifications.
Frequently Asked Questions
Who is Alba Bird Nest?
Alba Bird Nest is the export brand of PT Alba International Trading, a family-owned Indonesian company specializing in edible bird’s nest (swiftlet nest) supply. The business has been operating since 1994, starting as a domestic supplier before growing into an international exporter.
How long has the company been in business?
PT Alba International Trading was established in 1994, making it over three decades old. It began serving the domestic Indonesian market before expanding into international exports starting in 2012, when it began shipping to Hong Kong and the United States.
Is Alba Bird Nest a family-owned business?
Yes. Alba is a family-owned company rooted in Indonesian heritage, and it positions this as core to its identity — combining traditional, multi-generational trade knowledge with modern production standards and export practices.
Where is Alba Bird Nest located?
Alba operates from two offices:
Indonesia (headquarters): St. Jajar Tunggal Selatan L-12, Wiyung, Surabaya, East Java, Indonesia, 60229
United States office: 201 Tom Hall Street, #148, Fort Mill, SC 29715, USA
Having a US-based office gives international B2B buyers a local point of contact in addition to the Indonesian headquarters.
Which countries does Alba export to?
Alba currently exports to four key international markets: the United States, Australia, Canada, and Taiwan. The US is its largest market, followed by Taiwan and Australia. The company also continues to serve the domestic Indonesian market where it originally started.
Where does Alba source its products from?
Alba sources across multiple regions of Indonesia — including East Java, Kalimantan, NTB (West Nusa Tenggara), NTT (East Nusa Tenggara), and Sulawesi — which the company frames as a way to ensure both diversity of supply and consistent quality across regions.
What is Alba’s production capacity?
Alba states a production capacity of 1 ton per month, which it positions as sufficient to meet ongoing global demand from its current export markets while maintaining quality control.
Is Alba a legally certified and compliant business to work with?
Yes. Alba states its operations and exports are 100% legal, backed by certifications and permits including approval from Indonesia’s Agricultural Quarantine Agency, the FDA, Halal Indonesia, NKV, BPOM, and SGS lab testing, along with an import permit from the Australian Government Department of Agriculture. This is intended to reassure B2B partners handling regulated import/export logistics.
Does Alba work with B2B partners, resellers, or dropshippers?
Yes. Alba explicitly states it is available for both B2B and B2C partnerships, including dropshipping and reseller arrangements — making it a flexible option depending on whether a partner wants to import in bulk, resell under their own brand, or run a dropship-style arrangement.
How can a business get in touch with Alba to start a partnership?
Prospective B2B partners can reach Alba directly via:
Email: contact@albabirdnest.com
Phone (Indonesia): +62 857 8024 6440 / +62 813-1500-484
Contact page: albabirdnest.com/contacts
The company positions this as the first step for quote requests, partnership discussions, or general business inquiries — actual product ordering and customization details are handled once initial contact is made.
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